Valrhona trains its sales forces in the new commercial policy through scenarios

‍What challenge did you have to take on?

I was looking for an e-learning solution capable of creating innovative content in a dynamic and immersive format to train our employees in direct contact with professionals in sweet gastronomy. The aim of this training was to best prepare them for situations close to their reality and to make them want to test their knowledge.

How did the mission take place?

Didask gave me an innovative, intuitive and caring vision on a complex subject : the implementation of our new commercial policy through the sales process, the discourse on our identity and our expertise. This approach allowed us to increase the skills of the teams and especially to make them gain confidence, by acquiring the essential techniques to ensure the various stages of sales and manage the objections of our customers.

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What assessment do you draw from this?

A team that listens, is dedicated and is incredibly responsive. Didask's solution is the right solution for setting teams up and bringing an agile and human approach to corporate training. I highly recommend this solution for all businesses that want to change codes and approaches!

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An anecdote?

If I had to summarize the whole of my experience with Didask in one sentence, I would say that it was a new experience, of remarkable simplicity and effectiveness: really the winning combination.

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