Didask services and support
You should never be left to fend for yourself with an FAQ or automated help line. With Didask, you can be accompanied by our terrific mentors at every stage of your projects, from first steps to deployment!
Our services
Our accompaniment
Depending on your needs and challenges, together we choose your dedicated mentor who will support you throughout our collaboration. They are surrounded by a team of experts to teach you how to use the Didask platform and Instructional AI like a pro.
What does your mentor do?
How is it organized?
- Helps you master the Didask platform
- Teaches you how to approach your projects in a pedagogical way
- Teaches you how to identify cognitive challenges in your projects
- Available to troubleshoot, advise or even re-examine your projects with an expert eye.
- Customized onboarding workshops:
- Course design and reflection by cognitive objectives
- Granule creation
- Strategic optimization of content and publication
- Preparation for distribution - Access to the Didask community of developers:
- Support team available Monday through Friday to answer your questions
- All Didask Academy content
- Dedicated events
- Developer newsletter
Our services
Audit of your training practices
In addition to our support, you can also call on our experts for additional services.
Creation of tailor-made content
Don't have the time or resources to create your own content on Didask? Our team can do it for you.
Plug and play content!
Get direct access to ready-to-use training catalogs (soft skills, customer relations, learning how to learn, transmission, regulatory training, etc) created by Didask and our publishing partners.
Still curious about our support
and services?
Learn more
